About Our Products

Our products come from the leading manufacturers in the uniform industry. We have selected products because of their quality and price point. If you would like more information about a particular product or its manufacturer, please contact us . We feature products Union Made in the U.S.A.

Agency Accounts

If your agency is establishing an account with us please contact Dan McDonald for a Credit Application. We can support an accounts receivable account for your company. We can provide all members of that agency special pricing. Our detailed billing can be broken down by location, division and employee. We make it as easy as possible when shipping package(s) to your company no matter who the employee is or where he/she works in your company. Satisfaction Guaranteed.

Our Satisfaction Guarantee

We hope all of our customers are 100% satisfied. If, for any reason, you are not satisfied with our products they may be returned IN ORIGINAL CONDITION and IN ORIGINAL PACKAGING. You must provide a copy of the original invoice with your return. A restocking charge of 10% may be applied to some items. Returns must be pre-authorized by McDonald Uniforms before they are returned to our office. Shipping and handling charges, as well as return shipping charges, are non-refundable. Refunds will be issued once items are returned to us. Sale items may not be returned. All returns must be in original condition and packaging. Returns that have a smoke odor will not be refunded.

Mail In Order Form

Click to print the mail-in order form. Fill in the item name or description, item number, quantity, weight, subtotal, shipping, and final total. Write any special instructions on the back of the order form. Note: On occasion an item may appear as in stock on the website but may be out-of-stock on our storeroom shelves by the time your mail-in order arrives. If this happens you will be notified by e-mail that the item is on backorder. Our restocking cycle for depleted inventory can vary anywhere from 7-10 days. If a product is backordered you will be notified by e-mail and/or phone to discuss other options.
You may submit Postal Money Order, Cashier's Check, and Personal Check with your mail-in order. Personal Checks may be held for 7 days before your order can be shipped.
Note: Please contact us at sales@mcdonalduniforms.com if you are ordering by mail so we will hold your order and know that payment is coming.

Note: Non-sufficient funds charge is $30.00. Shipping Information
All of our items are shipped by UPS or the United States Postal Service. UPS automatically insures all packages up to $100 in value. You must add the total weight


(mail-in orders) for all of the products you are purchasing in order to calculate shipping. The total product weight you see in the product detail area is done by calculating the weight of the product, packing, handling, and shipping.  Products are shipped between 1 and 3 days after payment is received (and cleared).  If a product is backordered you will be notified by e-mail.

Backorders
All items are in-stock and ready to ship unless otherwise noted on the product page. We strive to maintain appropriate inventory levels for all in-stock items. On occasion an item may appear as in stock on the website but may be out-of-stock on our storeroom shelves.  If this happens you will be notified by e-mail that the item is backordered. Our restocking cycle for depleted inventory can vary anywhere from 7-10 business days. Please contact us if you need confirmation of availability.

Lost/Damaged Goods
You should carefully inspect each shipment. Inspection of lost or damaged items needs to be made by you within 10 days of receiving the order. Contact us so we can make suitable arrangements for replacement or give you authorization to return the goods and/or receive a refund.

All orders are given a Tracking number which you can use to follow the shipment of your package(s).  Please contact us if a tracking number is necessary and we will supply you with it.  When damage takes place during shipping the responsibility for collecting under a damage claim is between you and UPS.

Unwanted/Non-Damaged Items
If, for any reason, you are not satisfied with our products they may be returned IN ORIGINAL CONDITION and IN ORIGINAL PACKAGING.  You must provide a copy of the original invoice with your return. A restocking charge of 20% may be applied to some items or if the item is returned damaged. Returns must be pre-authorized by McDonald Uniforms before they are returned to our office. At the current time shipping and handling charges, as well as return shipping charges, are non-refundable. Refunds will be issued once items are returned to us.  Sale items may not be returned.
 
Please contact McDonald Uniforms if you have any special questions or concerns about the ordering or shipping process.

Privacy Policy
We keep all customer information confidential and do not share any information with any outside parties under any circumstances. 

E-Mail Newsletter
Our e-mail newsletter entitled, The Dress Code, will notify you of new products coming out, sales, specials, promotions, sweepstakes, coupons, helpful tips, and provide links to other websites of interest.  The newsletter will come out monthly or bi-monthly depending when we have new products to show and/or specials to talk about.  We will


never share or sell personal information you give us to subscribe to this e-mail newsletter. You can unsubscribe at any time.

When you subscribe you will be asked to confirm your subscription by clicking on a link from an e-mail message sent to the e-mail address you used. This verifies that you really want to receive our newsletter.

If you have an idea, tip, story, or testimonial you would like to share please let us know and we may include it in our newsletter…feedback